Information Sheets
Here you’ll find a series of useful information sheets written especially for voluntary organisations. These sheets are regularly updated.
1. Getting Started
- 1.1 First Steps – from idea to action
- 1.2 Involving the community
- 1.3 Involving service users
- 1.4 Planning your work
- 1.5 Choosing legal structures
- Charitable status
- 1.6 Where to go for help Model Constitution for setting up a small charity
2. Running your organisation
- 2.1 Developing a strategic plan
- 2.2 The Business Plan Effective meetings
- 2.3 Effective Annual General Meetings
- 2.4 Quality Monitoring and evaluation
- 2.5 Risk Management
- 2.6Health and Safety
- 2.7 Equal opportunities
- 2.8 Welsh Language – legal context
- 2.9 Insurance 2.10 Data Protection
- 2.11 Community Action to Tackle Climate Change
- 2.12 Where to go for help on action on climate change
- 2.13 Using Freelance Trainers and Consultants
- 2.14 Green Policy
- 2.15 Environmental Sustainability Management Systems
- 2.16 Impact and impact measurement
3. Working with others
- 3.1 Consensus building
- 3.2 Community participation and engagement methods
- 3.3 Partnership
- 3.4 Compacts Customer Care Networks
- 3.5 Commissioning Contracts
- 3.6 Wales’ International Development Work
- 3.7 Public law remedies – challenging decisions made by public bodies
4. Volunteers
- 4.1 Thinking about volunteering
- 4.2 Developing a Volunteer Strategy
- 4.3 Model volunteering policy
- 4.4 Recruiting, selecting and inducting volunteers
- 4.5 Recruiting Welsh Speaking volunteers
- 4.6 Diversity in volunteering
- 4.7 How to retain volunteers
- 4.8 Keeping volunteers safe
- 4.9 Risk assessment – volunteers based at home
- 4.10 Volunteering to work with vulnerable adults and children
- 4.11Criminal records checks
- 4.12 Volunteers and the law
- 4.13 Volunteers and Welfare Benefits
- 4.14 Volunteer Expenses
- 4.15 Investing in Volunteers
- 4.16 How to work with hard to place volunteers
- 4.17 Involving young people as volunteers
- 4.18 The Independent Safeguarding Authority
- 4.19 Volunteer Drivers
- 4.20 The economic value of volunteers
- 4.21 Employer Supported Volunteering
5. Trustees and governance
- 5.1 Principles of governance
- 5.2 Trustee duties and responsibilities
- 5.3 Governing Body Structures and Honorary Officers
- 5.4 Recruitment, selection and induction
- 5.5 Training and Development for Trustees
- .6 Working with the Chief Officer
- 5.7 Liability of Trustees and Governing Body
- 5.8 Members Trustee Indemnity Insurance
- 5.9 Winding up – the steps involved and alternative option
6. Employing and managing people
- 6.1 Working in the Voluntary Sector
- 6.2 Employing staff for the first time
- 6.3 Drawing up a Job Specification
- 6.4 Advertising your vacancy
- 6.5 Selecting your candidate
- 6.6 Producing a written statement
- 6.7 Induction, Training and Development
- 6.8 Supervision and Appraisal
- 6.9 Grievance 6.10 Harassment
- 6.11 Redundancy Policy
- 6.12 Health and Safety Policy
- 6.13 Sickness Policy
- 6.14 Family Friendly Policies
- 6.15 Maternity Policy
- 6.16 Paternity Policy
- 6.17 Adoption Policy
- 6.18 Right to request flexible working
- 6.19 Equal Opportunities Policy
- 6.20 Whistleblowing Policy
- 6.21 Retirement Policy
- 6.22 Disciplinary Policy
7. Finding and Getting Money
- 7.1 Developing a fundraising strategy
- 7.2 Grants- fit for funding
- 7.3 Applying to funders
- 7.4 Accounting for volunteers’ time in funding
- 7.5 Sources of Funding
- 7.6 Small Grants
- 7.7 Lottery funding
- 7.8 Trusts and Foundations
- 7.9 Welsh Assembly Government Grant Funding
- 7.10 Non-devolved UK Government Grant Funding
- 7.11 Europe Funding Sources for Health and Social Care projects
- 7.12 Funding Sources for Sports Projects
- 7.13 Funding Sources for Arts Projects
- 7.14 Funding Sources for Environmental Projects
- 7.15 Funding for Community Buildings
- 7.16 Funding for Youth Orientated Projects
- 7.17 Local Funding – Flintshire Funding for places of worship
- 7.18 Funding for International Projects
- 7.19 Funding Sources for climate change projects
- 7.20Loans
- 7.21 Fundraising Events
- 7.22 Fundraising Legacies
- 7.23 Fundraising Donations
- 7.24 Introduction to Procurement
- 7.25 Introduction to Tendering
- 7.25 Developing a Successful Tender
- 7.26 Costing your Tender
- 7.27 Giving (Sources of Funding)
- 7.28 Tax effective giving
- 7.29 Introduction to Payroll Giving
- 7.30 Payroll fundraising
- 7.31 Payroll Giving Consortia
- 7.32 Introduction to Gift Aid
- 7.33 Gift Aid Promotion
- 7.34 Gift-Aid Record Keeping
- 7.35 Gift Aid FAQ
- 7.36 Corporate funding
- 7.37 Spatial European Teams
- 7.38 Working Together to Raise Income
8. Managing Money
- 8.1 Setting up a financial system
- 8.2 Setting a budget
- 8.3 Full cost recovery
- 8.4 Monitoring expenditure and budget
- 8.5 Financial controls
- 8.6 Annual Accounts and audit
- 8.7 VAT Payroll Reserves policy
- 8.8 Pensions Avoiding fraud
9. Assets
- 9.1 Buildings
- 9.2 Running Buildings
- 9.3 Land
- 9.4 Information Technology
- 9.5 Vehicles
- 9.6 Intellectual Property
10. Promotion and Marketing
- 10.1 Communications and marketing plan
- 10.2 Creating effective marketing and publicity materials
- 10.3 Preparing newsletters
- 10.4 Working with the media
- 10.5 Effective press releases
- 10.6 The annual report
- 10.7 Website development and maintenance
- 10.8 Accessible formats and languages
- 10.9 New and Social Media in the Voluntary Sector
11. Campaigning and influencing
- 11.1 Who represents me?
- 11.2 Introduction to Welsh devolution and and the Government of Wales Act 2006
- 11.3 National Assembly for Wales and the Welsh Assembly Government
- 11.4 Assembly business and committees
- 11.5 Introduction to Assembly Measures
- 11.6 The National Assembly for Wales Commission
- 11.7 Petitioning the National Assembly for Wales
- 11.8 The National Assembly for Wales – basic facts and glossary
- 11.9 Local Government Information
- 11.10 Planning a Campaign
- 11.11 Campaigning and lobbying techniques
- 11.12Local Authority Plans and Strategies
- 11.13 Local Government Scrutiny
- 11.14 Town and Community Councils
12. Climate Change
- 12.1 Introducing Climate Change
- 12.2 Why Climate Change Issues are Important for the Third Sector
- 12.3 Climate change as part of sustainable development
- 12.4 Climate Change Social Justice
- 12.5 Climate change and environmental justice
- 12.6 Climate change and energy
- 12.7 Climate change and housing
- 12.8 Climate change and livelihoods
- 12.9 Climate change and health
- 12.10 Climate change and transport
- 12.11 Reduce your organisation or group’s carbon footprint
- 12.12 Take local community level action on climate change